V4: 11 Jan 2021
V4: 11 Jan 2021
We do not receive and cannot collect neither store any data from usage of our product.
We do not share or sell any data with third parties for them to advertise theirproducts/services to you.
We use data to analyse our customers and visitor’s behaviour as a whole and in an anonymised way (never on an individual level). We do this so that we can improve our users’ experience on our website and improve our services.
- We conduct digital advertising campaigns ourselves on Google, social mediasites or any other sites to increase awareness of XLbraodcaster. You can opt out of interest-based advertising on those sites if you wish.
We will only send our newsletter to you with your consent and you can opt out atany time.
Your privacy is of paramount importance to XLbroadcaster. XLbroadcaster brand is the property of Altair Services SAS a French company referred to in this policy as "XLbroadcaster", "we", "us" or "our".
XLbroadcaster provides Services, which allow you to broadcast, share, process, interface, publish or visualize data from/to Excel (a registered trademark owned by Microsoft Corp) to/from APIs (API : Application Programming Interface) or other systems and programming languages.
We fully respect your right to privacy in relation to your interactions with the Service and are committed to being transparent in our dealings with you as to what personal information we will collect and how we will use your personal information. Also, we only collect and use personal information that is necessary for providing the Service and where we have a lawful basis to do so.
Website Information means information collected while viewing pages on our websites, information you have entered in our contact, download documents, employment forms or other forms, referral URLs and IP address and similar data tracked internally as well as by third parties.
Account Related Information means contact information, payment information, and biographical information about our customers’ representatives and contacts used for marketing, opening new user accounts to use our Services, and to maintain existing accounts.
Our website and Services are intended for use by business professionals and adults. We do not knowingly collect Personal Information from users under 13 years of age however we do make our services available for academic institutions.
Web Site Cookies
We may utilise cookies so that we can deliver a seamless experience between our product and our Website and so that we can analyse aggregated usage data (e.g. how many people are returning to our Website more than once). Furthermore, we may use pixel tags within our emails in order to measure the success of our direct marketing campaigns (includingour newsletter), and to compile statistics about usage of the services (e.g. how many people are opening newsletter emails).
A cookie is a small file placed onto your browser that enables us to enhance your experience on XLbroadcaster websites and application by remembering your preferences and settings.
XLbroadcaster Cookies are used to store the preferred/selected web site language, the web site that referred the visitor, a unique identifier that can be traced back to the session in the application for activity reporting or to predefined defaults such as region and language preferences.
Additionally, our web site uses Google Analytics which tracks visitors, their page to page activity and duration of each page. We use these cookies to improve our web site in content and organization and to index it preferentially in Google search.
Via our website you can provide your email in case you would NEED MORE INFORMATION with a view to be contacted back. This allows visitors to be contacted back by us for commercial questions, employment inquires, and to forward requests for additional information or documents on related topics.
Account Primary Owner Data
We may outsource the account management of our service to the following provider:APIfew.com(trademark of Altair Services SAS)
Users subscribing for the trial and/or paying subscriptions directly via us or via APIfew.com are required to enter a set of data, including a valid email address, name or business name and address. Users not wishing to enter the requested information correctly are not allowed to use our Service. This information is collected to provide notifications of changes of service, and to identify the owner of the account in case of data breach, data misuse, or other topics as it relates to the use of the Service.
Account Payment Data
We may outsource the payment activities of our service to the following provider:APIfew.com (trademark of Altair Services SAS)
If your account is managed via APIfew.com, the Account Primary Owner, upon using our paid services, must add via APIfew.com a payment method.The payment method is not stored in our neither at APIfew.com databases and it is processed by Stripe with registered office in San Francisco, 510 Townsend St, California, United States.
All other data such as: company name, billing address, VAT/TVA or tax identification numbers, company identifiers may be required by us or APIfew.com for accounting practices and used as such. We have no access to such data if your account is managed via APIfew.com
USE OF COLLECTED DATA
Data collected from the web site is used in optimizing the web site by changing structure and content.
Data from the web site and/or your email can be used to send product newsletters, system notifications, alerts, publications as scheduled by the users or by the system as needed such as but not exclusive to, new product releases, updates or down times, security alerts, and similar alerts.
XLbroadcaster does not share or sell any personal data with third parties; and we always ask prior consent for non-service usage (such as newsletter emailing).
XLbroadcaster operates under General Data Privacy Regulation (GDPR-EU law). When the full business relationship between a Customer and XLbroadcaster is developed via the Customer accessing our Services independently via our website or any other channel, in practice that means that we collect the minimum data necessary to provide XLbroadcaster’s Services and comply to regulation, meaning exclusively the Customer’s email as a login/identification key.If a Customer is entering into a business relationship with XLbroadcaster via a direct sales approach from us, XLbroadcaster might be in a position to hold additional Personal information about the Customer.
We or APIfew.com may request access to the following data in order to process the payments required for a Customer to use XLbroadcaster’s Services.
*Email address *Business name *Address for VAT/TVA calculation and invoicing *Tax identification number *Credit/debit card Numbers
- The right of access to Personal Information relating to you;
- The right to correct any mistakes in your Personal Information;
- The right to object and ask us to stop contacting you with direct marketing;
- Rights in relation to automated data processing;
- The right to restrict or prevent your Personal Information being processed;
- The right to have your Personal Information ported to another data controller;
- The right to erasure; and
- The right to complain to the Data Protection Commission (DPC) if you believe we have not handled your Personal Information in accordance with applicable data protection law.
If you are a user working on behalf of an existing XLbroadcaster customer, we have a legitimate interest to send you electronic communications/direct marketing in connection with the Service and related matters (which may include but shall not be limited to newsletters, announcement of new features etc.). We may also ask you different questions for different services, including competitions. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please email us directly. It may take up to 15 days for this to take place; and let us know what method of contact you are not happy with if you are unhappy with certain ways of contacting you only.
Any Account-Related Information and Personal Information will be kept and stored for such period of time as we deem necessary taking into account the business purpose for which it was collected in the first instance (i.e. the administration of Your Account for as long as Your Account is active and a reasonable period thereafter in case you decide to re-activate Your Account), and our obligations under applicable data protection law.
This may include retaining Account Related Information or Personal Information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services.
Where we retain Personal Information for Service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Service, not to specifically analyse personal characteristics about you.
If you need to contact us with regard to any of your rights as set out in this Policy, all such requests should be made in writing by email to contact@Xlbroadcaster.io
Once we receive a privacy complaint, our privacy team will investigate your complaint and give you a response. We will need sufficient information from you for us to evaluate your complaint and, as a result, we may request that you give us additional information that we believe is necessary to assess your complaint. Dispute resolution proceedings will be in English.